Retail

Certificate III in Retail
(SIR30216)

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.  Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Entry Requirements

 There are no pre-requisite entry requirements for this qualification. However, candidates must have a Unique Student Identifier and complete a LLN quiz upon entry.

Pathways

 Qualifications that may be considered after successful completion include SIR40316 Certificate IV in Retail Management or other relevant Certificate IV qualification.

Course Content

 SIR30216 Certificate III in Retail Operations is made up of 13 units of competency which consist of 8 core units and 5 elective units (Packaging Rules apply). There are a large range of units to choose from to suit a variety of job roles.

Delivery Options

 Employment Based

  • Delivered fully on the job with workplace monitoring and assessment visits conducted by a Benchmark trainer.

  • 12 months full time (part time traineeships also available, contact us for more information).

Classroom Based

  • Delivered 3 days per week for 26 weeks

  • Includes 2 weeks work experience

 Recognition of Prior Learning (RPL)

  • RPL is suitable for those that already have skills, knowledge and experience and may not need to be trained and can provide evidence of competence.

  • RPL can be completed for all or part of a qualification.

Assessment

 A range of assessment methods are used to give you the opportunity to show your skills in the best way possible. We use a range of assessment activities that meet the different needs of our students. These could include but not limited to:

  • Case studies/scenarios

  • Projects

  • Oral/written questioning

  • Portfolios

  • Third party reports

  • Observation/demonstration

Certificate IV in Retail Management
(SIR40316)

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings.

Potential job roles could include:

  • Small buiness retail owner

  • Department manager

  • Merchandise manager

  • Customer service manager

  • Shift manager

Entry Requirements

 Entry to this qualification is open to individuals who:

  • have achieved a Certificate III in Retail

       or

  • have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Pathways

 Qualifications that may be considered after successful completion include SIR50116 Diploma of Retail Leadership (this qualification is not available from Dynamic Learning Services) or other relevant Diploma qualification.

Course Content

 The SIR40316 Certificate IV in Retail Management is made up of 11 units of competency which consist of 7 core units and 4 elective units (Packaging Rules apply). There are a large range of units to choose from to suit a variety of job roles.

Delivery Options

Employment Based

  • Delivered fully on the job with workplace monitoring and assessment visits conducted by a Benchmark trainer.

  • 24 months full time (part time traineeships also available)

Recognition of Prior Learning (RPL)

  • RPL is suitable for those that already have skills, knowledge and experience and may not need to be trained and can provide evidence of competence.

  • RPL can be completed for all or part of a qualification

Assessment

 A range of assessment methods are used to give you the opportunity to show your skills in the best way possible. We use a range of assessment activities that meet the different needs of our students. These could include but not limited to:

  • Case studies/scenarios

  • Projects

  • Oral/written questioning

  • Portfolios

  • Third party reports

  • Observation/demonstration

To check your eligibility for any of our courses please go to the following website:

Smart and Skilled NSW Government