Dynamic Learning Services Document Library

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DLS Student Handbook


DLS Student Handbook 2020 V5.0

Student Handbook V5.0 2020

Provides a quick reference guide to DLS training programs and processes.

 

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NSW Student Enrolment Form

NSW Student Enrolment Form

Dynamic Learning Services

NSW Student Enrolment Form

 

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Harassment Bullying and Discrimination Policy

Harassment Bullying & Discrimination

Harassment Bullying and Discrimination Policy and Procedures  V1.0 1-2-2018

Obligations under relevant state and Federal legislation regarding harassment, bullying, and discrimination apply to all staff, students, DLS representatives, contractors, and visitors.

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Complaints and Appeals Policy

Complaints & Appeals

Complaints and Appeals Policy and Procedures V 2.1 15/04/2020. This policy applies to students and/or their employers, DLS trainers, assessors, staff and any third party providing services on behalf of DLS.

 

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Complaints and Appeals Form

Complaints & Appeals Form

Complaints and Appeals Form V1.0 22/02/2020. This form should be completed and submitted should you have a complaint in relation to any person or process or you wish to appeal any unfavourable decision.

 

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Marketing Policy & Procedures

Marketing Policy & Procedures V1.2

Marketing Policy and Procedures V1.2 9-2-2020

Any material intended for public release is covered by this policy and procedure.

 

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Certificate 3 Guarantee

Certificate 3 Guarantee

Dynamic Learning Services

Certificate 3 Guarantee Information

 

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Recognition Policy & Procedures

Recognition Policy and Procedures V1.0

Recognition Policy & Procedures V1.0 14-2-2018

This policy and procedure applies to all courses on DLS scope of registration. It also applies to all current and future students of DLS, who wish to apply for recognition of prior learning.

 

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Refund Policy & Procedures

Refund Policy and Procedures

Refund Policy & Procedures V1.112-1-2018

The following policy and procedure covers the refunding of fees payable for training services provided within Dynamic Learning Services (DLS) scope of registration

 

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Fees and Charges Policy

Fees and Charges Policy & Procedures V1.4.

DLS Fees and Charges Policy applies to staff (general staff, Vocational Educators and Contractors) students and employers.

 

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Audit Report 2014


Audit Report

Dynamic Learning Services

Audit Report 2014

 

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Student Selection & Enrolment Policy

Student Selection and Enrolment Policy and Procedures V1.0

This policy applies to student selection and enrolment into a DLS training program and is relevant to all prospective students and their employers (where applicable), students transferring from another Registered Training Organisation, educators and administration staff.

 

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Consumer Protection Policy

Consumer Protection Policy

Consumer Protection Policy V 3.0 1-2-2018

DLS Consumer Protection Policy and Procedure applies to staff (general staff, trainer/assessors and contractors) students and employers.

 

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